Terms of Use

Last Updated: May 27, 2022

SixD Inc. (d/b/a Renee) (“Renee,” “we,” “us,” or “our”) provides a software-as-a-service platform to help users manage various healthcare tasks, which we deliver through the http://www.renee.com/ website as well as through a mobile application (collectively, the “Service”).  These Terms of Use (“Terms of Use”) constitutes a binding legal agreement between Renee and you and govern your use of the Service. 

PLEASE NOTE, RENEE IS AN ADMINISTRATIVE AND TECHNOLOGY SERVICE PROVIDER AND DOES NOT PROVIDE ANY HEALTHCARE SERVICES, NOR DOES IT REFER OR RECOMMEND ANY PHYSICIAN OR MEDICAL PRACTICE OR ANY OTHER MEDICAL PROVIDER OR PERSONNEL.  THE SERVICE IS NOT MONITORED 24/7, SO DO NOT USE THE SERVICE IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY. IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911 OR CALL THE NATIONAL SUICIDE PREVENTION LIFELINE AT 1-800-273-8255 OR THE NATIONAL POISON CONTROL HOTLINE AT 1-800-222-1222 FOR IMMEDIATE ASSISTANCE.

By accessing and using this Service, and/or completing registration of an account, you acknowledge that you are at least 18 years or older and have read, understood and agree to be bound by these Terms of Use. We may modify the Terms of Use from time to time.  All changes will be posted, and the effective date will be noted at the top.  Therefore, you should review it periodically so that you are up to date on our most current Terms of Use. If we make material changes to the Terms of Use, we will email you a notice of such updated terms. If at any time you do not agree to the Terms of Use, and/or our Privacy Notice, you may not access or use our Service.

THESE TERMS OF USE INCLUDE A MANDATORY ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. DETAILS, INCLUDING INFORMATION ON YOUR OPTIONS TO OPT OUT OF SUCH, ARE SET FORTH IN SECTION 14 (DISPUTE RESOLUTION). 

USE OF THE SERVICE. 

Unless subject to a separate license between you and Renee that expressly supersedes these Terms of Use, your right to use any and all Services is subject to the Terms of Use.  Subject to your compliance with the Terms of Use, we grant you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service on a mobile device, tablet, or computer that you own or control solely for your own personal or internal business purposes. 

COMMUNICATIONS FROM RENEE.  

In order to provide you with the Service, we will need to communicate with you in a variety of ways, including by e-mail, text message, calls, and push notifications.  By using the Services, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications.  You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems.  Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your account or the use of the Services, updates concerning new and existing features on the Services, communications concerning promotions run by us or our third-party partners, and news concerning Renee.  Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send.  IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF.  IF YOU WISH TO OPT OUT OF PROMOTIONAL CALLS OR TEXTS, YOU MAY REPLY WITH THE WORD “STOP” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.  YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE PROMOTIONAL TEXTS OR CALLS AS A CONDITION OF USING THE SERVICES.  IF YOU WISH TO OPT OUT OF ALL TEXTS OR CALLS FROM US (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS OR CALLS), YOU CAN REPLY WITH THE WORD “STOPALL” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.  HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE SERVICES.

YOUR RESPONSIBILITIES. 

Your authorization to use the Service is conditioned on your compliance with the following responsibilities. We reserve the right to suspend and/or terminate your account if you misuse the Service, or if you violate the Terms of Use including, without limitation, the following rules of conduct:

You Must:

  • Provide all equipment and software necessary to connect to the Service, including but not limited to, a mobile device that is suitable to connect with and use the Service and you are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Service;
  • Use the Service for lawful purposes only;
  •  Ensure all personal and medical information you provide to the Service is kept current and updated, including, without limitation, updating your contact information, including your email address, in the Service; and  
  • Notify Renee immediately of any unauthorized use of your account or password, or any other breach of security. You understand you remain responsible, and may be held liable, for any activity on your account resulting from your failure to keep your account information secure and confidential.

You Must Not:

  • Use the Service in a manner other than as permitted by these Terms; 
  • Provide access to the Service to any third party even if acting on your behalf; 
  • Reverse engineer the Service or assist another in the same; 
  • Engage in any fraudulent, illegal or unauthorized use of the Service;
  • Use the Service or the content for any purpose or make any other actions in violation of local, state, national, or international laws or regulations;
  • Violate any code of conduct or other guidelines which may be applicable.
  • Attempt to interfere with or disrupt our Service, servers or networks;
  • Use the Service for unauthorized framing of or linking to, or access via automated devices, bots, agents, scraping, scripts, intelligent search or any similar means of access;
  • Aggregate, copy, duplicate, publish, or make available to third parties outside the Service in any manner any of the content or any other materials or information available from the Service; 
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as intellectual property, rights of privacy and publicity) of others;
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
  • Use the Service to make available unsolicited advertising or promotional materials, spam, pyramid schemes, chain letters, or similar forms of unauthorized advertising or solicitation; 
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; and
  • Engage in any other action that, in the judgment of Renee, exposes it or any third party to potential liability or detriment of any type.

Renee will determine your compliance with the Terms of Use in our sole discretion and our decision shall be final and binding. Any violation of the Terms of Use may result in restrictions or termination on your access to and use of all or part of the Service and may be referred to law enforcement authorities.

TERM AND TERMINATION

You may terminate your registration at any time. Your right to use any of our Service expires upon the earlier of termination or suspension by you or Renee, with or without cause, including, for example, if you violate these Terms of Use. We may cancel, suspend or block your use of the Service and/or registration at any time, without cause and/or without notice. Upon termination, any data you have stored on our Service may be unavailable later, unless we are required to retain it by law. We recommend that you transfer any of your information stored on the Service prior to terminating registration. YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SERVICE. 

INTELLECTUAL PROPERTY. 

The Service, and the information and content available on them, are protected by applicable intellectual property laws.  You understand and acknowledge that the software, code, proprietary methods and systems, content, and trademarks used to provide the Services (“Intellectual Property”) are: (i) copyrighted by us and/or our licensors under United States and international copyright laws; (ii) subject to other intellectual property and proprietary rights and laws; and (iii) owned by us or our licensors.  You acknowledge that the Intellectual Property provided through the Services are provided under license, and not sold, to you. Our Intellectual Property may not be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of our applicable licensors.  

You grant to us a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display, any information uploaded or otherwise transmitted to the Service by you (in whole or in part) for the purposes of operating and providing Service.

FEEDBACK. 

In the event that you provide us any ideas, thoughts, criticisms, suggested improvements or other feedback related to the Service (collectively “Feedback”), we will maintain these submissions in our sole discretion and consider such to be irrevocably transferred to Renee. You understand and agree that by providing this Feedback to us that you are irrevocably assigning any rights you may have in such to Renee and that Renee shall have the right, but not the obligation, to use this Feedback perpetually, free of charge, and throughout the world without restriction. 

CONFIDENTIAL INFORMATION. 

You acknowledge the proprietary and confidential nature of the Service and any and all of our information provided to you through the Service, including but not limited to our trade secrets, intellectual property and proprietary rights, business and financial information, technical information, and processes (collectively, the “Confidential Information”). You agree not to: (i) use Confidential Information for any purpose other than use of the Service pursuant to these Terms of Use: and (ii) disclose our Confidential Information to any third party without our prior written consent. At a minimum, you agree to limit access to our Confidential Information to those advisors, attorneys, contractors, consultants and employees having a need to know our Confidential Information for that party either to exercise its rights or fulfill its obligations, as applicable, under these Terms of Use.

 ACCURACY OF INFORMATION ON SERVICE. 

THE INFORMATION AND OTHER MATERIALS WE MAKE AVAILABLE ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE INTENDED TO SUPPORT THE RELATIONSHIP BETWEEN YOU AND YOUR HEALTHCARE PROVIDER(S), NOT REPLACE IT. AS SUCH, EXCEPT FOR SPECIFIC COMMUNICATIONS RECEIVED DIRECTLY FROM YOUR PROVIDER(S) THROUGH THE SERVICE, NONE OF THE SERVICES OR CONTENT YOU RECEIVE THROUGH THE SERVICE SHOULD BE CONSIDERED PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS, OR TREATMENT. 

DISCLAIMER OF IMPLIED WARRANTIES. 

WE PROVIDE THE SERVICE “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE AND OUR SUPPLIERS MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICE. TO THE EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS DISCLAIM IMPLIED WARRANTIES THAT THE SERVICE IS MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT THE HEALTH CARE RENDERED BY THE PROVIDER THAT MAY BE FACILITATED THROUGH THE USE OF THE SERVICE WILL BE EFFECTIVE, RELIABLE, AND ACCURATE OR MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. WE DO NOT GUARANTEE THAT ANY SUCCESS OR RESULTS WILL BE ACHIEVED BY YOU THROUGH THE USE OF THE PLATFORM OR THAT THE PLATFORM IS SUITABLE OR USEFUL YOUR PURPOSES.  YOU UNDERSTAND AND AGREE THAT ANY MATERIAL OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTERS OR OTHER ELECTRONIC DEVICES OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR INFORMATION. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US SHALL CREATE A WARRANTY. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THIS CONTRACT CANNOT CHANGE. YOU USE THE SERVICE AT YOUR OWN RISK. 

MEDICAL DISCLAIMERS

RENEE DOES NOT PROVIDE MEDICAL OR OTHER LICENSED PROFESSIONAL ADVICE. FURTHER, YOUR USE OF THE SERVICES, INCLUDING ANY COMMUNICATIONS BETWEEN YOU AND YOUR HEALTHCARE PROVIDER(S) THROUGH THE SERVICE DOES NOT CREATE ANY DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND RENEE.  FOR THE AVOIDANCE OF DOUBT, YOU ACKNOWLEDGE AND AGREE THAT ANY SUCH DOCTOR-PATIENT RELATIONSHIP, OR OTHER SIMILAR RELATIONSHIP, THAT MAY BE FORMED IS SOLELY BETWEEN YOU AND YOUR HEALTHCARE PROVIDER(S). 

YOU ACKNOWLEDGE AND AGREE THAT RENEE IS NOT LIABLE, AND YOU AGREE NOT TO SEEK RENEE LIABLE, FOR ANY ADVICE OR INFORMATION PROVIDED BY YOUR HEALTHCARE PROVIDER AND/OR THE CONDUCT OF YOUR HEALTHCARE PROVIDER OR THIRD PARTIES ON THE SERVICE, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM YOUR INTERACTIONS WITH YOU PROVIDER OR ANY OTHER SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU. WE DO NOT (a) GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION PROVIDED, MADE AVAILABLE, OR OTHERWISE SUBMITTED OR ACCESSED TO OR THROUGH THE SERVICE; OR (b) ADOPT, ENDORSE, OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY SUCH INFORMATION. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR OR ANY THIRD PARTY’S RELIANCE ON INFORMATION PROVIDED, MADE AVAILABLE, OR OTHERWISE SUBMITTED OR ACCESSED TO OR THROUGH THE SERVICE. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICE. YOU UNDERSTAND THAT RENEE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OR CARE PLANS PROVIDED BY YOUR PROVIDER OR THE SERVICE.

RENEE DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC PROVIDERS, TESTS, PROCEDURES, PRODUCTS, OPINIONS, OR OTHER MEDICAL INFORMATION THAT MAY APPEAR ON THE SERVICES. FURTHER, WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PROFESSIONAL QUALIFICATIONS, EXPERTISE, OR QUALITY OF WORK OF YOUR PROVIDER(S). IN NO EVENT WILL WE BE LIABLE TO YOU OR ANYONE ELSE FOR THE ACTIONS OR INACTIONS OF YOUR PROVIDER(S) OR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION. YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOUR PROVIDER(S) IS SOLELY RESPONSIBLE FOR OBTAINING ALL CONSENTS AND AUTHORIZATIONS REQUIRED BY LAW WITH RESPECT TO THEIR PROVISION, AND YOUR RECEIPT, OF CLINICAL SERVICES, INCLUDING CONSENTS RELATING TO YOUR RECEIPT OF TELEHEALTH SERVICES, TO THE EXTENT APPLICABLE AND REQUIRED, THROUGH THE SERVICE.

LIMITATION OF LIABILITY. 

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS THE CANCELLATION OF YOUR REGISTRATION. IN NO EVENT SHALL OUR, OUR PARENT AND OUR SUPPLIERS’ CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE SERVICE EXCEED $100. 

WE, OUR PARENT, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OR RELIANCE ON MATERIALS CONTAINED IN THE SERVICE OR INABILITY TO USE THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.  BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY, AND THE LIABILITY OF OUR PARENT, PROVIDERS AND SUPPLIERS, SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. 

INDEMNIFICATION. 

You agree to defend, indemnify, and hold harmless us and our parent and other affiliated companies, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including but not limited to, attorney’s fees that arise from your use or misuse of the Service or your violation of these Terms of Use. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

LINKS TO THIRD PARTY SERVICES. 

The Service may contain links to websites or services operated by other parties as a convenience, and your use of these sites and services is at your own risk.  The linked sites and services are not under the control of Renee and we are not responsible for the content available on these third-party sites.  

DISPUTE RESOLUTION.  

Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully.  It requires you to arbitrate disputes with Renee and limits the manner in which you can seek relief from us. 

14.1  Applicability of Arbitration Agreement. You agree that any dispute or claim relating in any way to your access or use of the Service, or to any aspect of your relationship with Renee, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or Renee may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).  This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement or any prior version of this Agreement.  

IF YOU AGREE TO ARBITRATION WITH RENEE, YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY LAWSUIT FILED AGAINST RENEE ALLEGING CLASS, COLLECTIVE, AND/OR REPRESENTATIVE CLAIMS ON YOUR BEHALF.  INSTEAD, BY AGREEING TO ARBITRATION, YOU MAY BRING YOUR CLAIMS AGAINST RENEE IN AN INDIVIDUAL ARBITRATION PROCEEDING.  IF SUCCESSFUL ON SUCH CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR.  YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING WHETHER TO ACCEPT THESE TERMS OF USE, INCLUDING THIS ARBITRATION AGREEMENT.

14.2  Arbitration Rules and Forum.  The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.  To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Renee.  The arbitration will be conducted by JAMS.   Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/.  JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267.   Payment of all filing, administration and arbitrator fees will be governed by the JAMS’s rules. Renee will reimburse all such filing, administration and arbitrator fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous.

14.3 Authority of Arbitrator.  The arbitrator, and not any federal, state or local court or agency shall have exclusive authority to (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable.  The arbitration will decide the rights and liabilities, if any, of you and Renee.   The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties.  The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Terms of Use (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded.  The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding upon you and us.  

14.4 Waiver of Jury Trial.  YOU AND RENEE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.  You and Renee are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 14.1 above.  An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would.   However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.  

14.5  Waiver of Class or Other Non-Individualized Relief.  ALL DISPUTES, CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE PATIENT OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER PATIENT OR USER.  If a decision is issued stating that applicable law precludes enforcement of any of this subsection’s limitations as to a given dispute, claim, or request for relief, then such aspect must be severed from the arbitration and brought into the State or Federal Courts located in the State of California.  All other disputes, claims, or requests for relief shall be arbitrated.

14.6  30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the address at the end of these Terms of Use, within 30 days after first becoming subject to this Arbitration Agreement.  Your notice must include your name and address, your Renee username (if any), the email address that is associated with your Renee account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement.    If you opt out of this Arbitration Agreement, all other parts of this Terms of Use will continue to apply to you.  

VOID WHERE PROHIBITED. 

Renee is based in the United States. We provide Service for use only by persons located in the United States. We make no claims that the Service is appropriate outside of the United States. Use of the Service may not be legal by certain persons or in certain countries. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. Use of our Service is void where prohibited. 

MISCELLANEOUS.

These Terms of Use and any supplemental terms, policies, rules and guidelines posted on the Service constitute the entire agreement between you and us and supersede all previous written or oral agreements.  If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms of these Terms shall continue in effect. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms of Use or your access or use of the Service. Our performance of the terms of these Terms is subject to existing laws and legal process, and nothing contained in these terms is in derogation of our right to comply with law enforcement requests These Terms shall be governed by and construed in accordance with the substantive laws of the State of California, consistent with the Federal Arbitration Act, without regard to conflict of law principles. In any litigation or arbitration related to this Agreement, the prevailing party will be entitled to recover (from the other party) the prevailing party’s reasonable attorney’s fees, court costs, and expert witness fees. Without limiting the foregoing, any provision that by its nature is intended to survive expiration or termination of these Terms shall survive expiration or termination of this Agreement. Any delay or failure by us to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision.  

In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

CONTACTING RENEE. 

If you have any questions or comments about these Terms of Use, please contact us at support@renee.com.

 

Renee is a DBA of SixD Incorporated © 2022, SixD Incorporated. All rights reserved.